Frequently Asked Questions

1. Turn the stem safety lever clockwise.

2. Pull down the stem folding spanner.

3. Lower down the stem.

4. Secure the stem onto the foot mudguard.

1. Pull out the release button on the top of the battery and push the battery pack upwards.

2. Pull out the battery horizontally.

1. Insert the battery pack horizontally by aligning the battery pack grooves with the linings of the battery pack compartment.

2. Make sure the battery pack is aligned to the stem. Press down on the battery pack until an audible click can be heard, indicating that the battery pack has been locked in place properly.

1. Remove the charging port cover at the bottom of the stem. Make sure the charging port is dry and free of dust.

2. Connect the charging adapter.

3. The battery is fully charged when the indicator light of the charging adapter turns from red to green.

4. Close the charging port cover after charging the battery.

1. Remove the battery.

2. Open the charging port cover at the bottom of the battery. Make sure the charging port is dry and free of dust.

3. Connect the charging adapter.

4. The battery is fully charged when the indicator light of the charging adapter turns from red to green.

5. Close the charging port cover after charging the battery.

1. Make sure the e-scooter is turned off and the power adapter is disconnected when not riding it.

2. Clean the e-scooter with a damp cloth. Do not use lubricating oil on the body and do not immerse it in water.

1. Fully charge the e-scooter before storage. Check the battery monthly, and recharge it if necessary to keep it 70%-75% charged.

2. Do not charge if the temperature is below 50°F (10°C).

3. Keep the e-scooter in a dry and ventilated area away from direct sunlight exposure, and cover the e-scooter to protect against dust.

Short press the function button to change between different riding modes and a corresponding icon will be shown in the upper right corner.

Eco Mode: The e-scooter’s speed is up to 12.5 mph and there will be no icon.

Comfort Mode: The scooter’s speed is up to 16 mph and there will be a “D” icon in white.

Sports Mode: The scooter’s speed is up to 20 mph and there will be a “D” icon in red.

1. Hold the power button for 2 seconds to turn on the scooter.

2. Hold the power button and function button together for 5 seconds. The panel shows “P0” for the unit switching mode.

3. Press the power button to switch to “0” for km/h units or press the function button to switch to “1” for mph units.

4. Hold the power button and function button together for 5 seconds to save the currently set speed unit.