Two X7 Pro scooters that double your fun and save $540.

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Shipping Policy

We only have US version of Turboant T1 and S1 Electric Bike in US warehouse.
We have American and European versions of the Turboant X7 Pro Electric Scooter with the same specifications. Only the adapters and chargers are different.
a) The 3 speed settings for US version: 6 mph, 10 mph and 20 mph;
    The 3 speed settings for EU version: 10 km/h, 20 km/h and 25 km/h;
b) Speed to activate the cruise control function: 3.7 mph (6 km/h);
c) Adapter: American adapter (American version); EU adapter (EU version); UK adapter (UK version);
d) Customers can adjust the top speed limit of the X7 Pro via the hidden preset menu in accordance with electric scooter regulations in EU and UK countries. For related instructions, please refer to this website for more information.
Which countries we can ship to for free?
We have 3 warehouses: CA (US), IL (US) & Germany.
We only ship the electric scooter American version to U.S. mainland states (except for AK, AE, Puerto Rico, Hawaii), and only ship electric scooter EU versions to addresses located in EU countries, and only ship electric scooter UK versions to addresses located in UK and Ireland.
Note: We only ship electric bike US version to US mainland and Canada.
How Much Does Shipping Cost?
Generally, we provide free shipping to the countries listed above, and the total shipping cost is covered in your purchase amount.
However, shipping fees may be incurred in the following cases:
1) The customer requests shipping to a country that is not listed above;
A shipping fee will be incurred when delivered to Canada, we will ship the American version to Canada;
2) Return shipping costs due to issues beyond the warranty. Refer to our warranty policy for more information.
How Long Will It Take to Receive My Order?
Affected by Covid-19, there will be some delay on the delivery.
Usually we will process the customer’s order within 1-2 business days.
Shipping time will vary from the address you are located in:
Shipping Time: 5-7 business days (Western U.S.), 5-7 business days (Eastern U.S.), 7-10 business days (Central U.S.), 7-10 business days (UK), 5-10 business days (EU), 5-10 business days (UK) 5-7 business days (Canada)
Note that the total delivery time includes processing time plus shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances).
How Can I Track My Order?
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that, you will be able to track your order under “My Orders” when you log in to your Turboant account, or by clicking the tracking link in your shipping confirmation email. Please allow up to 1-2 business days for tracking number to activate.
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